We give our customers freedom to cancel their orders and allow them that they are free to not accept the product when the product will reach to the destination they can refuse to accept. After completing the product journey in courier we only deduct the courier charges and rest we refund the amount to our customers after talking to them.
We give easy cancellations and instant refunds using Googlepay/phonepe/paytm now a days as we donot have any Razorpay services up to now. Products are Anycast, Chromecast, Android tv box for refund policies.
If the Customer is canceling the order before dispatching then we give 100% money back with UPI or Payment Gateway but if the customer wants to cancel after dispatching then only after receiving the product on our side we can create a refund after deducting the courier charges.
We try our level best to understand the issues on the customer's side and take action accordingly. For any further queries and questions call us at 8168067471 or you can email us at: firstname.lastname@example.org
Refunds: Refunds can be generated as per issues that happened in order. We give easy refunds instantly if the customer returns the product in case of damaged or any mishappening. We will validate the issue before generating refunds.
Every time we talk to our customers for Refunds clarifications so that we can understand the issues and issue refunds instantly.
We work for our customers and we do the best from our side.
If customers buy any non-warranty products then only refunds can be done on order non-delivery or any product damages or nonworking etc. We constantly talk to our customers using the Customer Care number at 8168067471 and provide solutions.
Telvisio Solutions will be totally responsible if delivery is unsuccessful or any damages in product during delivery.
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