OUR SHIPPING POLICY
How We Do It
Returns and Refunds
We work on Proofs in Returns and Replacements.
In case of any product damages :
We request to our customers they can make an UNBOXING video of the product after getting the product delivered to make sure they are getting the correct product without any damage. If the Customer has the proof of damages then we will validate the videos and provide the proper resolution as per order damages.
Note: We give a 100% money-back guarantee on any courier or transport damages but we need an unboxing video as evidence.
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REPLACEMENTS
Replacements can be done only if the product is not working in the first time after getting delivered.
How to validate the order for replacements?
Please make unboxing and testing videos in a single shot so that we can create a replacement for the order if the product is not working or got any kind of damage. This Single shot videos will get validated one time and we provide easy Returns and Replacements without any questions.
Note: No Returns No Replacements on China Imported Products.
We would like to inform everyone that we are not getting any returns or replacements on China-imported items that's why it would be hard for us to provide a warranty on China-imported items.
We request every one of our customers who are buying products from us please please make an unboxing and testing videos in a single shot so that you can make sure that you are getting the same product that we are delivering to you in a working condition.
Our Operation on every order :
We also make 2 videos for every order = Testing videos + packing pictures + packing videos of every order
We are making these videos to show you that we are delivering only 100% working brand new products without any issues but after delivering the items buyer has to make an unboxing And testing videos on their side in a single video for their proofs for easy returns and replacements.
Thank you for ordering with us.
Feel free to contact us at 9716875971
email us at onlinesam021@gmail.com
Thank you
Returns and Replacements are only available for anycast, Chromecast, and android tv boxes only.
RETURNS AND REFUNDS
Everything You Need to Know
We give Testing + Packing pictures of our product to our customers and We want you to also make an Unboxing + Testing video in a Single Shot Video for Return and Replacements as we give 100% Money back but we need genuine proof for any damages.
Thank you for your order with us
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WARRANTY DISCLAIMER
About Our Policy
No Warranty on all products by Telvisio Solutions Company as we do not make any electronic goods on our side hence we cannot provide any warranty from our pocket.
We work on Proofs in Returns and Replacements.
In case of any product damages :
We request to our customers they can make an UNBOXING video of the product after getting the product delivered to make sure they are getting the correct product without any damage. If the Customer has the proof of damages then we will validate the videos and provide the proper resolution as per order damages.
Note: We give a 100% money-back guarantee on any courier or transport damages but we need an unboxing video as evidence.
PRIVACY POLICY
Your Data is Secure
We never keep our customer's information after making sales as we care about our customer's information and we care for their trust in our business.
We try to deal with them gently and we generally GIVE CUSTOMER SERVICE NUMBER WHICH IS MY NUMBER - 9716875971which is on WhatsApp also for any video or audio calling.
We care for our customer information.
Note: We are very specific on our orders of Anycast, Chromecast, and Android tv boxes.If you have any queries or questions about Privacy policies you can either call us at 9716875971 or email us at: onlinesam021@gmail.com
Thank you.